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Built for Your World

Government organizations can use Zoom, Zoom for Government, or Zoom for Defense to evolve public services, improve constituent engagement, and embrace digital transformation.

Government organizations can use Zoom, Zoom for Government, or Zoom for Defense to evolve public services, improve constituent engagement, and embrace digital transformation.

Trusted by leading companies

Index World partners with leading technology platforms to deliver reliable, scalable business systems

Case Studies

INDUSTRY SPECIFIC

Zoom’s unified platform is built to enable smarter collaboration — powering personalized clinical and operational workflows for enhanced patient care.

Zoom Virtual Agent

Zoom Virtual Agent

Zoom Virtual Agent

Zoom Virtual Agent

What is Index World for [Industry]?

Zoom for Defense has officially received authorization from the Defense Information Systems Agency (DISA) for Impact Level 4 (IL4) communications on the DoD’s NIPRNet. This authorization builds on Zoom’s previous DISA and U.S. Air Force Authorities to Operate (ATOs) and now enables IL4 collaboration directly behind the DoD Boundary Connection Access Point (BCAP). With this approval, Zoom for Defense continues to strengthen its position as a secure, mission-ready collaboration platform for defense organizations.

Why This Authorization Matters
DISA’s IL4 authorization reflects a comprehensive evaluation of Zoom for Defense’s security controls, compliance posture, and operational readiness. Achieving this designation demonstrates Zoom’s ability to meet the Department of Defense’s stringent requirements for handling Controlled Unclassified Information (CUI) and supporting mission-critical operations.
As the DoD accelerates adoption of commercial cloud solutions, DISA ensures that cloud service offerings meet the DoD Security Requirement Guidelines (SRG) for security, interoperability, and performance. With IL4 authorization on the NIPRNet, Zoom for Defense is validated for secure collaboration both within DoD networks and with mission partners connecting through approved internet-facing environments.

Industry challenges

Industry Challenges We Solve

Save your time

Focus on providing patient care while AI reduces documentation overhead.

Save your time

Focus on providing patient care while AI reduces documentation overhead.

Save your time

Focus on providing patient care while AI reduces documentation overhead.

Save your time

Focus on providing patient care while AI reduces documentation overhead.

Save your time

Focus on providing patient care while AI reduces documentation overhead.

Save your time

Focus on providing patient care while AI reduces documentation overhead.

Features Built for Selfstorage

Person using tablet

Serve every member of your community by evolving the way you reach constituents

Zoom Meetings

Make town halls interactive and engaging with HD video and in-meeting chat
Zoom Phone

Streamline how you field incoming inquiries with call queues and auto-attendants
Zoom Contact Center

Engage with customers across their preferred channels
Zoom Webinars & Events

Share and broadcast information to large audiences

Professional at desk

Zoom's flexible architecture enables agile operations, helping expedite traditional government work

Zoom Meetings

Attract and retain better talent by encouraging a hybrid workplace and flexible collaboration
Zoom Phone

Deploy features like call routing to delegate administration across departments and teams
Zoom Rooms

Connect officials, staffers, and even in-the-field teams from the office, homes, and on the go
Zoom Chat

Communicate quickly with co-workers around the country through instant messaging
Zoom Webinars

Scale internal learning courses or compliance trainings to a large audience

Service delivery professional

Deliver faster, more accessible services to the public through digital-first solutions that meet citizens where they are

Zoom Meetings

Host virtual appointments for licensing, permits, and public services
Zoom Phone

Route citizen inquiries efficiently to the right departments and specialists
Zoom Contact Center

Manage high-volume citizen service requests with AI-powered routing tools
Zoom Webinars & Events

Host public information sessions and community updates at scale

Public safety team

Empower first responders and public safety teams with reliable, secure communications for rapid coordination

Zoom Meetings

Coordinate rapid response with real-time video briefings across agencies
Zoom Phone

Maintain critical communications with resilient, redundant cloud phone infrastructure
Zoom Rooms

Equip command centers with collaborative, always-on workspaces for situational awareness
Zoom Contact Center

Manage emergency communications across multiple channels with intelligent routing

Make Your CRM Work for You

Key Benefits

Connect your entire retail business—from planning to operations, sourcing to buying, supply to delivery, marketing to service, and sales to fulfillment.

Connected customer data

Gain insight from companywide customer data to improve engagement, conversion, and retention.

Visualize customer profiles, relationships, and associated accounts
Benefit from ERP for supply chain optimization and product innovation
Uncover customer insights with AI learning models, improving personalized experiences
Show respect for customer data privacy by maintaining it during engagements

Connected customer data

Gain insight from companywide customer data to improve engagement, conversion, and retention.

Visualize customer profiles, relationships, and associated accounts
Benefit from ERP for supply chain optimization and product innovation
Uncover customer insights with AI learning models, improving personalized experiences
Show respect for customer data privacy by maintaining it during engagements

Connected customer data

Gain insight from companywide customer data to improve engagement, conversion, and retention.

Visualize customer profiles, relationships, and associated accounts
Benefit from ERP for supply chain optimization and product innovation
Uncover customer insights with AI learning models, improving personalized experiences
Show respect for customer data privacy by maintaining it during engagements

Connected customer data

Gain insight from companywide customer data to improve engagement, conversion, and retention.

Visualize customer profiles, relationships, and associated accounts
Benefit from ERP for supply chain optimization and product innovation
Uncover customer insights with AI learning models, improving personalized experiences
Show respect for customer data privacy by maintaining it during engagements

Connected customer data

Gain insight from companywide customer data to improve engagement, conversion, and retention.

Visualize customer profiles, relationships, and associated accounts
Benefit from ERP for supply chain optimization and product innovation
Uncover customer insights with AI learning models, improving personalized experiences
Show respect for customer data privacy by maintaining it during engagements

How It Works, Your Path to Go-Live

Enable richer collaboration, ensure tighter alignment and drive mandated Future of Work initiatives across government agencies, employees, contractors and teams with Zoom Chat & channels, Phone, Whiteboard and Meetings in a single offering.

Government and public sector entities have an option of using the Zoom Workplace for US Government (FEDRAMP) or the standard Zoom Workplace offering. Please check with your Zoom account team for more information.

Empower agency communications with a fully capable unified communications platform

Accelerate agency productivity with Zoom Meetings, Zoom Chat and Zoom Rooms for huddles, sidebar conversations and conference room connectivity

Collaborate on Zoom Whiteboard from your desktop or room, and easily share it with others

Leverage Zoom Events and Webinars for constituent outreach when conducting civil and council meetings

Use cloud-based Zoom Phone for seamless communications amongst employees when in the field and for redundancy

How It Works, Your Path to Go-Live

Enable richer collaboration, ensure tighter alignment and drive mandated Future of Work initiatives across government agencies, employees, contractors and teams with Zoom Chat & channels, Phone, Whiteboard and Meetings in a single offering.

Government and public sector entities have an option of using the Zoom Workplace for US Government (FEDRAMP) or the standard Zoom Workplace offering. Please check with your Zoom account team for more information.

Empower agency communications with a fully capable unified communications platform

Accelerate agency productivity with Zoom Meetings, Zoom Chat and Zoom Rooms for huddles, sidebar conversations and conference room connectivity

Collaborate on Zoom Whiteboard from your desktop or room, and easily share it with others

Leverage Zoom Events and Webinars for constituent outreach when conducting civil and council meetings

Use cloud-based Zoom Phone for seamless communications amongst employees when in the field and for redundancy

Zoom Broadcast Section

Works With Your Stack

Power your productions with Zoom tools that connect remote contributors effortlessly, at any scale.

Zoom Liminal apps

ZoomISO

Tiles

Graphics
Toolkit

ZoomOSC

Zoom Rooms

Custom AV

Zoom apps

Live Streaming

Remote Settings
Control

3D engines

UNREAL
ENGINE

Unity

FAQs

Got questions? We’ve got answers.

What is Zoom for Healthcare?

Zoom for Healthcare is a comprehensive collaboration platform designed specifically for healthcare organizations, connecting clinicians, staff, and patients through secure telehealth, contact centers, and daily workflows. Healthcare organizations can seamlessly integrate Zoom’s full suite of collaboration and productivity tools — including Meetings, Phone, Chat, Docs, Whiteboard, and AI Companion — with Zoom’s healthcare solutions for a unified, intelligent workspace.

Does Zoom for Healthcare integrate with electronic health records (EHR) platforms?

Yes, Zoom for Healthcare integrates with major EHR platforms, enabling seamless documentation and workflow automation. AI-first solutions like Zoom Workplace for Clinicians -Clinical Note can automatically capture and sync visit documentation directly into your EHR system, reducing administrative burdens for clinicians. With over 200 healthcare integrations available, Zoom connects with the tools your organization already uses.

Does Zoom for Healthcare support customers' HIPAA compliance?

Yes, Zoom for Healthcare helps enable customers’ HIPAA compliance by executing a Business Associate Agreement (BAA) . The platform offers enterprise-grade security features, encryption, and administrative controls designed to protect patient health information (PHI) and support customers in meeting healthcare regulatory requirements.

Make Your CRM Work for You