Unlimited Odoo Support & Maintenance Services

Pricing built for how your business actually runs. Flat-rate plans from $250/month, fixed-fee implementation, and no hourly billing. From an official Odoo Partner, with a one-month no-obligation trial.

Customer stories
Support Plans

Pick the plan that fits your team

Every plan is flat-rate with the same all-inclusive core. Plans differ by the number of Odoo users they cover.

Customer stories
Why HERO

Why teams choose a flat-rate plan

You have seen the prices. Here is what actually makes the HERO approach worth it once you are running on Odoo.

No clock-watching

Ask anything, anytime support hours are never metered.

One predictable fee

Budget with confidence no surprise invoices at month-end.

U.S. based experts

A chat, call, or email away right inside your browser.

Customer stories
HERO vs Hourly

Hourly billing vs HERO

Hourly billing punishes growth. Hero rewards progress.

Hourly Billing

Hero by Index wrold

Fixed Monthly Cost

variable

$2,000 – transparent & stable

Average Monthly Support Hours

22.8 hours

Unlimited

Support Hourly Rate

$125/hour

Unlimited

Monthly Support Total

$2,850

Unlimited

Audit Access

$2,000

Unlimited

Access to Apps & Features

$1,000

Unlimited

Total Monthly Cost

$5,850

$2,000

Customer stories
Our Services

Your Complete Technology Suite
for Modern Business.

UNLIMITED SUPPORT

Expert help, right where you work

Get answers directly in your browser, alongside Odoo. No logins, no ticket forms β€” just instant help when you need it.

UNLIMITED TRAINING

Get your team fluent in Odoo

Our specialists are Odoo experts offering tailored guidance. With HERO, access training and help anytime β€” no tracking, no hassle.

ALL OF OUR APPS

500+ apps, all included

Full access to 500+ Odoo apps and features β€” no custom builds, no upgrade headaches. New features monthly, upgraded annually.

Odoo ERP implementation services for finance, operations, and CRM

CLIENT PORTAL

Monitor your project from Odoo β€” one click away

Every client gets a dedicated portal area. Track project progress, tickets, and deliverables in real time β€” no status emails, no chasing updates.

Customer stories
FAQs

Got questions? We’ve got answers.

Every Index World Odoo implementation covers discovery, system configuration, data migration, user training, and go-live support β€” all managed by a single dedicated point of contact from start to finish. We follow a configure-first methodology that prioritizes out-of-the-box Odoo capabilities and keeps custom development to a minimum, so your project stays on schedule and within budget.

Timelines vary based on the number of Odoo modules being deployed and the complexity of your operations. Focused single-department rollouts can go live in as few as 6–8 weeks, while multi-department implementations typically run 3–6 months. We provide a detailed, realistic timeline estimate during your free demo β€” no overpromising.

Two things no other Odoo partner offers: a money-back guarantee and complete project transparency through our client portal, which gives you real-time visibility into every task β€” including recorded task videos so you always know exactly what your team is working on. We have delivered 150+ implementations since 2018 with a 100+ specialist team dedicated exclusively to Odoo.

Yes. If we fail to deliver what was scoped and agreed, you are covered β€” plain and simple. Index World’s money-back guarantee is built into every implementation engagement. It is a commitment you will not find at any other Odoo implementation firm, and it reflects the confidence we have in our process and our team.

After go-live, clients can enroll in our Hero support plan β€” a month-to-month subscription that connects you with our team of 100+ Odoo specialists for ongoing troubleshooting, module updates, and continuous improvements. There is no annual commitment required; support scales up or down as your business needs change.

No. Index World operates on a monthly billing model with no long-term contracts. You pay for what you need, when you need it, without being locked into annual commitments or multi-year agreements. This applies to both implementation projects and ongoing support β€” giving you full control over your investment at every stage.