Our STAR Service

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STAR is our unique all-you-can-eat service that provides access to Support, Training, Apps, and Resources for a fixed monthly price.

Unlimited Support
Unlimited Training
e-Learning Content
FAQs, Guides & Playbooks
Pinanga OS
500+ Apps & Features
Unlimited Support
Unlimited Training
e-Learning Content
FAQs, Guides & Playbooks
Pinanga OS
500+ Apps & Features
Unlimited Support
Unlimited Training
e-Learning Content
FAQs, Guides & Playbooks
Pinanga OS
500+ Apps & Features

How STAR Transformed a Sales Process in Just 90 Days. A Case Study .

See how a real estate firm stabilized performance and restored user trust without starting over.

Challenge

A real estate services firm had been using Odoo for several years but the system felt inconsistent and slow. Some modules were over-customized, others barely used.

Upgrades were delayed. Integration between sales, accounting and project teams was weak.

Leadership believed the only solution was a full rebuild, a risky and costly project with no guaranteed ROI.

Silverdale Solution

Silverdale launched a Standard Odoo Audit which is a forensic review to uncover root causes and outline fixes without a full rebuild.

Phase 1: Assessed configuration, master data, and custom modules. Identified accounting misconfigurations and outdated code.

Phase 2: Mapped system usage to business needs. Found unused workflows, unnecessary views, and bypassed approvals.

Phase 3: Delivered a structured Audit Report with prioritized recommendations tied to risk, owner, and valueβ€”no guesswork.

Results

Custom Modules: ~30 → 5

Close Time: 15 days → 6 days

Upgrade Readiness: Delayed → Ready

User Confidence: 38% → 92%

Cost Saved: $75,000+ rebuild avoided

"We were ready to rebuildβ€”but Silverdale gave us clarity to fix instead. We're faster, leaner, and no longer burdened by tech debt."

β€” COO, Real Estate Services Firm

We don't bill by the hour...you hate it, we hate it.

We believe that true partnership means aligning our success with yours, starting with how we’re compensated. Traditional hourly billing undermines this relationship. It encourages the wrong incentives (or at least creates that impression) and often leads to disputes over minor time entries, distracting both sides from focusing on what truly matters: growing your business.Β 

That’s why we created STAR – an all-inclusive service model offering unlimited access to Support, Training, Apps, and Resources for one predictable monthly fee. No clock-watching. Just partnership, delivered at scale.

Why STAR Is a Better Way to Support Your Odoo System.

Hourly billing punishes growth. STAR rewards progress.

A La Carte (Hourly Billing)

STAR by Silverdale

Fixed Monthly Cost

variable

$2,000 – transparent & stable

Average Monthly Support Hours

22.8 hours

Unlimited

Support Hourly Rate

$125/hour

Unlimited

Monthly Support Total

$2,850

Unlimited

Audit Access

$2,000

Unlimited

Access to Apps & Features

$1,000

Unlimited

Total Monthly Cost

$5,850

$2,000

Ready to Take Control of Your Odoo

See the numbers behind our impact – key metrics that show how Silverdale helps clients streamline processes, reduce costs, and unlock Odoo’s full potential.Β 

30+

Years of Experience

Working with businesses using ERP building systems that deliver.

17000+

Processes

Established and ready to apply business processes in Odoo.

2000+

ERP Projects

Crafted pieces of e-learning courses and content.

Unlimited Support

Get expert help right where you workβ€”directly in your browser, alongside Odoo. No logins, no ticket forms. Just instant answers when and where you need them.

Can’t find what you need? Our U.S.-based experts are just a chat, call, or email away.

With STAR, support is unlimited. No tracking hours. No hesitation. Just help, on demand.