How a Vape Distributor Improved Warehouse Speed and Inventory Accuracy with Index World

By partnering with Index World, the client transformed its warehouse operations into a faster, more structured, and fully trackable system. The new setup enabled ground-floor-first picking, automated replenishment, and accurate shelf-level inventory tracking, reducing delays and improving bulk dispatch efficiency.

Distribution
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Industry:

Distribution

Challenges:

  • Inefficient picking process
  • Unnecessary forklift movement
  • Slow bulk dispatch
  • No shelf-level inventory tracking
  • Time lost searching for stock
  • Lack of location accuracy

Solutions:

  • Ground-level pick priority setup
  • Automated replenishment rules
  • Ready internal transfers
  • Barcode-based putaway flow
  • Shelf-level inventory tracking
  • Structured warehouse locations

Outcomes:

  • Faster picking operations
  • Reduced forklift travel
  • Improved dispatch speed
  • Accurate inventory tracking
  • Better warehouse visibility
  • Consistent stock availability
  • Optimized warehouse workflow

The client is a high-volume distributor supplying pods and vape products to other distributors. Their operations depend on fast bulk order fulfillment, where efficient picking and smooth dispatch are critical.

The warehouse was physically well-structured, with three storage levels (ground + two upper levels). However, the system did not fully support real-world warehouse workflows.

The Challenge

As order volume increased, the warehouse started slowing down.

The main issue was simple: the system was not working the way the warehouse team actually worked.

When orders came in, staff were often sent to pick products from upper levels, even when the same items were available on the ground floor. This meant forklifts had to travel more than necessary, which slowed down picking and delayed dispatch.

At the same time, incoming stock was not being placed into exact shelf locations. Products were marked as β€œin stock” in the system, but the team did not know exactly where they were stored. Workers had to spend time searching, especially during busy hours.

In short, the stock was there, but not easy to find, and the picking process was taking longer than it should.

As a result, daily operations became slower, and handling bulk orders efficiently became more difficult.

Why They Chose Index World

The client had already tried managing their warehouse with a standard system setup, but it wasn’t solving their day-to-day problems.

On paper, everything looked fine. In reality, the team was wasting timeβ€”forklifts moving more than needed, stock taking longer to find, and dispatch slowing down during busy hours.

They didn’t need another generic implementation. They needed a system that actually matched how their warehouse operated.

Index World focused on understanding their real workflowβ€”how products move, how teams pick, and where delays happen.

Instead of forcing the business to adapt to the system, we adjusted the system to fit their operations.

That approach made the difference.

The Solution

Index World redesigned the warehouse workflow to improve speed, reduce manual effort, and ensure accurate inventory tracking.

The system was built to prioritize fast-access locations, automate replenishment, and enforce structured stock placement at the shelf level. Manual decision-making was minimized, allowing the warehouse team to operate with clear and consistent processes.

Key Solution Components

Ground-Floor Pick Priority

The system was configured to always pick from the ground floor first, using upper levels only when necessary. This reduced unnecessary movement and ensured faster order fulfillment.

Automated Ground-Floor Replenishment

Replenishment rules were implemented to keep ground-level locations stocked. When stock drops below a defined level, the system automatically creates internal transfers in ready status, allowing the team to execute replenishment without planning delays.

Ready-State Internal Transfers

Warehouse tasks are pre-created and ready to execute. Teams can quickly access and process transfers using predefined filters, improving efficiency and consistency.

Structured Receiving and Putaway

The receiving process was redesigned to ensure all incoming products are stored in exact shelf locations. Items move from the receiving area to specific bins using barcode scanning, improving accuracy and traceability.

Shelf-Level Inventory Tracking

Inventory is now stored and tracked at the shelf level, eliminating vague warehouse entries and ensuring every product has a clear, physical location.

Results & Business Impact

With the new system in place, the client achieved measurable improvements:

  • Faster picking with ground-floor prioritization
  • Reduced forklift movement across warehouse levels
  • Consistently stocked ground-level dispatch areas
  • Accurate, shelf-level inventory tracking
  • Faster and more reliable bulk order dispatch
  • Reduced time spent searching for products
  • Improved overall warehouse efficiency

The warehouse now operates in line with its physical design, enabling faster and more predictable order fulfillment.

Conclusion

By working with Index World, the client transformed its warehouse into a structured and high-performing operation. Through smart picking logic, automated replenishment, and accurate inventory tracking, the system now supports both daily efficiency and future growth.

The result is a scalable warehouse setup built for speed, accuracy, and reliability.

Start your transformation with Index World today.